Dolmabahçe Palace — Frequently Asked Questions
Is this the official Dolmabahçe Palace website?
No — Dolmabahçe Palace is managed by the Directorate of National Palaces of Türkiye, and its official website is millisaraylar.gov.tr. This site is an authorized point of sale: tickets here are official Istanbul.com inventory sold by Cityberry Tourism Agency, a licensed TURSAB member (licence 11745), with skip-the-ticket-line entry and an audio guide included.
Do I need to book Dolmabahçe Palace tickets in advance?
It is strongly recommended. Dolmabahçe is one of Istanbul’s most visited sights and the waterfront ticket queue gets long in high season. Booking online confirms your entry instantly and lets you walk past the ticket-purchase line.
Is Dolmabahçe Palace open on Mondays?
No — the palace is closed on Mondays. Visiting days are Tuesday to Sunday, generally 09:00–18:00, with the last entry earlier in the afternoon. Opening arrangements are set by the National Palaces administration and can change on public and religious holidays.
Does my ticket cover the Selamlık and the Harem?
Your ticket is the Dolmabahçe Palace Museum skip-the-ticket-line entry with audio guide — it covers the palace museum visitor route. How the palace authority tickets individual sections such as the Selamlık state apartments and the Harem has changed over the years and is set by the National Palaces administration; the product named on your ticket is exactly what you receive, and the audio guide narrates the route you walk.
Is the ticket delivered instantly?
Yes. Your mobile ticket (QR code) is emailed immediately after checkout. Show it on your phone at the palace entrance — no printing needed.
Can I cancel or get a refund?
Yes — every product shows its cancellation terms at checkout. Palace entry tickets can typically be cancelled free of charge until shortly before your visit, and guided tours up to 24 hours before. See our Refund & Cancellation policy for details.